Privacy Policy Cordova HRMS

Cordova HRMS ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, share, and safeguard your information when you use our mobile application and website ("Platform"). By using our Platform, you consent to the practices described in this Policy. If you do not agree, please do not use our services.

1. Information We Collect

1. 1.1 Information You Provide Directly
   • Personal Identifiers: Name, email, phone number, postal address.
   • Account Information: Login credentials, profile data, preferences.
   • Payment Details: For purchases via our Platform, processed securely by third-party providers.
2. 1.2 Information Collected Automatically
   • Device Info: Device model, OS, IP address, browser type, unique IDs.
   • Usage Info: App activity, interactions, crash logs, diagnostics.
   • Location Data: We collect precise and approximate location data in real time (foreground or background) for logistics, delivery, and operational features. You can control location access via device settings. Required Disclosure: The app collects location data to support delivery and tracking features, even when the app is closed or not in use.
3. 1.3 Data from Third Parties
   • Analytics tools (e.g., Google Analytics, Firebase).
   • Payment processors for secure billing.
   • Login/authentication services (e.g., Google, Facebook).

2. How We Use Your Information

• Provide and improve platform functionality.
• Enable live tracking, navigation, and delivery features.
• Personalize user experience.
• Prevent fraud and ensure security.
• Customer support.
• Legal compliance.

3. Data Sharing

We do not sell personal data. We may share it with:

• Service Providers: For hosting, analytics, customer support, and payment processing.
• Legal Authorities: When required by law.
• Business Transfers: As part of a merger, acquisition, or restructuring.

Live location data is shared only with authorized users/personnel and never publicly.

4. User Rights & Controls

• Access & Edit: Manage personal info via account settings.
• Data Deletion: Request deletion via support.
• Opt-Out:
  • Location tracking: Disable in device settings.
  • Notifications/emails: Opt-out in app or via email footer.
  • Cookies (web only): Manage via browser settings.

5. Security

We use secure protocols, encrypted transmission, and role-based access to safeguard your information. However, no system is 100% secure.

6. Data Retention

We retain data as needed for service delivery or as required by law. Data can be deleted on user request unless legally restricted.

7. Children’s Privacy

Our Platform is not designed for children under 13 years. We do not knowingly collect data from minors.

8. Third-Party Services

We may link to external services. We are not responsible for third-party privacy policies or practices.

9. International Transfers

If you use our Platform outside India, your data may be transferred and processed in India or other countries.

10. Updates to This Policy

We may update this policy and notify you via app updates, notifications, or email.

11. Contact Us